Documentation

WritSpark Help

Practical notes for using WritSpark responsibly after purchase.

Getting Started

How to use your purchased access, prepare a brief, and create draft copy for review.

  • Purchase confirmation
  • Access instructions by email
  • Preparing your first brief

Brand Voice

Guidance for supplying tone notes, examples, prohibited phrases, and editing preferences.

  • Brand guidelines
  • Example copy
  • Human review checklist

Billing & Refunds

One-time purchase support, refund requests, receipts, and account access questions.

  • Pricing page
  • Refund Policy
  • Contact support

Safety & Acceptable Use

Rules for responsible AI use, prohibited content, and content that must be reviewed before publishing.

  • Terms of Service
  • Privacy Policy
  • Security overview

Need Help With Access?

Email support from the address used at checkout and include your plan name and purchase email. Support hours are Monday to Friday, 09:00-17:00 UK time.